A great communication culture doesn’t just happen by itself it needs tending like a garden. By understanding what isn’t working you can design a better way.Ģ. First map out what currently works with email and what you feel doesn’t work. Don’t just replicate your email culture or you’ll end up with the Slack equivalent of overloaded inboxes, lost emails and overuse of reply all. Use the shift to Slack as a chance to build something new and more effective. Some overarching design principles to think about before you make the switchġ. However, the special nature of Slack doesn’t come guaranteed, it’s only as good as its design so I thought I’d share some thoughts on how to make sure you get the most out of Slack and don’t fall into traps that make it as ineffective as email. We already have people speaking to their bosses about the switch from email to Slack. I am 100% confident that email would have fallen far short in this endeavour.Īll our students use Slack in the training to communicate with us and each other and we’ve already converted them to its potential for their businesses. Slack has enabled Digital Mums to be effective and productive at work with an 80% remote and part-time workforce, whilst also enabling us to build an incredible culture. Enter my favourite digital tool ever invented - Slack. We are using email less and less outside of work, shifting to messaging apps and social to chat, so a change in how we communicate at work seems inevitable.

What is slack and how to use it